Shipping policy

Shipping & Delivery Policy

All orders are processed on the same day they are placed on our website, unless the order is made on a holiday or weekend, in which case it will be processed on the next business day.

We always strive to ensure timely delivery of your order. However, promotions and special offers may cause delays due to high demand for our products.

Once the order is verified, it is processed within 1–6 business days and shipped to the provided delivery address.

All products leave our facilities within 1–6 business days after the order is placed. We ship worldwide.

Estimated Delivery Times

  • Standard delivery: approximately 7 days, depending on product demand.
  • High-demand periods (such as Black Friday, Cyber Monday, Christmas, etc.) or logistical issues may extend delivery time to 3–4 weeks.

If your order does not arrive within 50 days, you may request a refund for a lost or undelivered order.

All shipments are insured and include a tracking number to help you monitor your delivery.

Important Notes

  • If the customer provides an incorrect address and does not notify us immediately after placing the order (before processing and shipment), and the package cannot be delivered due to this error, no refund will be issued. Any reshipment costs will be the responsibility of the customer.
  • If the customer cannot be contacted at the time of delivery, a notice will be left. If the package is not collected within 15 days, it will be returned to the warehouse and considered lost, with no refund available.
  • Once the order has been shipped, the delivery address cannot be changed, as shipments are handled by third-party carriers. The customer is responsible for any loss resulting from incorrect address details, relocation, or similar issues.
  • Factors such as logistical delays and customs clearance may affect estimated delivery times.

Customs & Duties

EUPHORIA JEWELS CO is not responsible for any taxes, customs duties, or fees that may apply to shipments. These charges are the responsibility of the customer and must be paid upon delivery if required. Failure to do so may result in the package not being delivered or returned, without eligibility for a refund.

Additional Information

  • We do not sell branded products and do not include logos on our items.

Returns Shipping

  • For any return, regardless of the reason, the cost of returning the item to our warehouse is the responsibility of the customer.
  • In the case of exchanges, we will cover the cost of shipping the replacement product back to the customer.

Acceptance of Terms

By purchasing from our website, you agree to all the terms stated above.
If these conditions are met, no refund requests can be processed outside of this policy.